Clover Law, LLC Privacy Policy
500 Market Street
Pocomoke City, Maryland 21851
Phone: (443) 232-1148
Last Updated: January 7, 2025
Clover Law, LLC (“we,” “us,” “our,” or “the Firm”) is committed to protecting the privacy and confidentiality of information provided to us by our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Maryland Rules of Professional Conduct, applicable federal and state privacy laws, and ethical obligations governing the practice of law.
By contacting our Firm, using our services, or visiting our website, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect various types of information from and about you, including:
Personal Identification Information:
• Name, address, telephone number, email address, date of birth, and Social Security number
• Emergency contact information and family member details
• Government-issued identification documents
Legal Matter Information:
• Details about your legal situation, including facts, documents, and communications relevant to your case
• Court records, police reports, medical records, and other documents related to your matter
• Information about opposing parties, witnesses, and other individuals involved in your legal matter
Financial Information:
• Payment information for legal services, including credit card details, bank account information, and billing addresses
• Information about income, assets, debts, and financial circumstances relevant to your legal matter
Electronic Information:
• IP address, browser type, operating system, and device information
• Website usage data, including pages visited, time spent on pages, and navigation patterns
• Cookies and similar tracking technologies (see Section 8 below)
Communications:
• Emails, text messages, phone calls, and other communications with our Firm
• Voicemail messages and recorded conversations (when permitted by law)
2. HOW WE COLLECT INFORMATION
We collect information through various means:
• Directly from you when you contact us, complete intake forms, provide documents, or communicate with us
• From third parties including courts, opposing counsel, witnesses, expert witnesses, medical providers, employers, insurance companies, and government agencies
• From public records including court filings, property records, and other publicly available information
• Automatically through cookies and similar technologies when you visit our website
• Through research and investigation as part of our representation of you
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
• Legal Representation: To provide legal services, evaluate your case, prepare legal documents, communicate with courts and opposing parties, and represent your interests
• Communication: To respond to your inquiries, provide case updates, send appointment reminders, and maintain ongoing communication about your legal matter
• Billing and Payment: To process payments, send invoices, and maintain financial records related to our services
• Legal Compliance: To comply with court orders, subpoenas, legal obligations, and applicable laws and regulations
• Record Keeping: To maintain client files and records as required by Maryland Rules of Professional Conduct and applicable law
• Website Improvement: To analyze website usage, improve functionality, and enhance user experience
• Security: To protect against unauthorized access, fraud, and other security threats
• Professional Development: To evaluate conflicts of interest and maintain our professional responsibilities
4. ATTORNEY-CLIENT PRIVILEGE AND CONFIDENTIALITY
Protection of Client Information:
As a law firm, we are bound by the Maryland Rules of Professional Conduct, which impose strict confidentiality obligations. All information relating to the representation of a client is protected by attorney-client privilege and the duty of confidentiality, subject to limited exceptions.
We will not disclose confidential client information without your informed consent, except as required or permitted by law or the Maryland Rules of Professional Conduct.
Limited Exceptions to Confidentiality:
We may disclose confidential information in the following limited circumstances:
• To prevent reasonably certain death or substantial bodily harm
• To comply with a court order or other legal obligation
• To establish or defend claims arising from the attorney-client relationship
• To detect and resolve conflicts of interest
• When you provide informed consent to the disclosure
5. DISCLOSURE OF INFORMATION TO THIRD PARTIES
We may share your information with third parties only in the following circumstances:
• Service Providers: We may engage third-party service providers to assist with our operations, including court reporters, expert witnesses, investigators, document management services, IT support, billing services, and marketing vendors. These providers are contractually obligated to maintain the confidentiality of your information.
• Legal and Court Requirements: We may disclose information as necessary in connection with your legal representation, including filing court documents, communicating with opposing counsel, serving discovery, and complying with court orders.
• With Your Consent: We may disclose information to third parties when you have provided informed consent.
• Professional Consultations: We may consult with other attorneys or professionals to provide competent representation, while maintaining confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, client information may be transferred to the successor entity, subject to the same confidentiality protections.
6. DATA SECURITY
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:
• Secure servers and encrypted communications
• Password-protected systems and access controls
• Regular security assessments and updates
• Employee training on data security and confidentiality
• Secure document storage and disposal procedures
While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your information, and you provide information at your own risk.
7. RETENTION OF INFORMATION
We retain client information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by the Maryland Rules of Professional Conduct, applicable law, and our professional obligations.
Client files are generally retained for a minimum of seven (7) years after the conclusion of representation or as otherwise required by law. After this period, we may securely destroy or anonymize information, unless continued retention is necessary for legal, accounting, or business purposes.
You may request the return or destruction of your file at the conclusion of representation, subject to our retention obligations and any applicable fees.
8. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website usage, and provide personalized content.
Types of Cookies:
• Essential Cookies: Necessary for website functionality and security
• Analytical Cookies: Collect information about website usage to improve performance
• Marketing Cookies: Track browsing activity to deliver relevant advertising
You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality. Our website may use third-party analytics services, such as Google Analytics, which may collect and process data according to their own privacy policies.
9. YOUR RIGHTS AND CHOICES
Depending on your location and applicable law, you may have certain rights regarding your personal information:
• Access: You may request access to your client file and the personal information we maintain about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your information, subject to our legal and professional retention obligations
• Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly
• Withdrawal of Consent: Where we rely on your consent to process information, you may withdraw consent at any time
To exercise these rights, please contact us using the information provided below. We may require verification of your identity before processing your request. Please note that certain requests may be subject to legal limitations, including attorney-client privilege and our professional obligations.
10. MOBILE/SMS TEXT MESSAGING
Consent and Message Types:
By providing your mobile number and opting in, you consent to receive appointment reminders, case updates, and time-sensitive communications from Clover Law, LLC. Message frequency varies. Message and data rates may apply.
Non-Sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-Out:
Text STOP to any message or call (443) 232-1148 to opt out. For help, text HELP or contact our office.
Important Notice:
Do not send confidential or time-sensitive legal information via text message. Text messages do not create an attorney-client relationship. For urgent matters, call our office directly.
11. . COMMUNICATIONS FROM NON-CLIENTS
Important Notice: Contacting Clover Law, LLC does not create an attorney-client relationship. Information you provide before we formally agree to represent you is not protected by attorney-client privilege.
If you are not a client, we will use information you provide only to evaluate whether we can assist you and to respond to your inquiry. We will not use your information for marketing purposes without your consent.
Do not send confidential or time-sensitive information through our website contact form or unsecured email. If you have an urgent legal matter, please call our office directly.
12. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
13. CHILDREN’S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete that information.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post the updated policy on our website and indicate the “Last Updated” date at the top of this document.
Material changes to this Privacy Policy will be communicated to clients through written notice or email. Your continued use of our services or website after such changes constitutes acceptance of the updated Privacy Policy.
15. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us:
Clover Law, LLC
500 Market Street
Pocomoke City, Maryland 21851
Phone: (443) 232-1148
16. MARYLAND-SPECIFIC PROVISIONS
This Privacy Policy is designed to comply with Maryland law, including the Maryland Rules of Professional Conduct and applicable state privacy regulations.
Maryland residents should be aware that we comply with Rule 1.6 of the Maryland Rules of Professional Conduct regarding confidentiality of information, which provides broad protections for client information beyond those required by federal privacy laws.
If you have concerns about our privacy practices that we cannot resolve, you may contact the Maryland Attorney Grievance Commission or seek other legal remedies as provided by Maryland law.
ACKNOWLEDGMENT
By using our services or contacting Clover Law, LLC, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services or provide us with your personal information.